All membership options and training packages are non-refundable and non-transferable except in the case of a valid medical / relocation reason.
3 and 12 Month Membership cancellation: The Client may only terminate the 3 and 12 Month Memberships without penalty on a case-by-case basis, by reason of illness, injury or a move outside of the Montreal region. Written notice accompanied by a signed physician’s note must be sent to 9341-3854 Quebec Inc. / CrossFit Westmount via email (email@example.com) or by certified mail within fifteen (15) days of requested termination date. Once the letter is received and accepted, the cancellation will be processed. 9341-3854 Quebec Inc. / CrossFit Westmount reserves the right to refuse a medical note if not deemed reasonable.
1 Month Memberships, Prepaid Membership Class Passes and Private Coaching Session(s) cancellation: These plans are not subject to any early termination options. 1 Month Memberships, Client’s class pass or private coaching session(s) shall cancel automatically at the end of the specified term. No credit will be provided for any unused time or portion. All unused time will be automatically forfeited.
Membership cancellations: If you cancel your membership for any reason other than a valid medical reason or valid relocation, written notice must be sent to 9341-3854 Quebec Inc. / CrossFit Westmount via email (firstname.lastname@example.org) or by certified mail. The contract is considered cancelled from the moment written notice is received. Note that if a client has a scheduled renewal payment within this 30-day period, the payment will be processed as scheduled and does not include the early termination fee and administration fee. Cancellation of membership prior to the expiration of any specified commitment period requires an early termination fee. Clients breaking a contract will pay the difference between a 1 month membership option and their selected membership option price for every month they were a member. In addition, an administration fee of $50 will be applied.
Single Session Cancellation: 24 hours notice is required for cancellation of single Private Coaching and Foundation Session(s). Missed sessions without the appropriate notice may be charged as if attended.